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Frequently Asked Questions

Are you a candidate for BioXcellerator cell therapy?

Find out if cell therapy is right for you today!

Why is BioXcellerator cell therapy more effective than treatments at other clinics?


Our proprietary Signature Cells Process is designed to provide treatment with cells of high potency and purity.

We start with perinatal regenerative cells derived from Wharton’s Jelly in donated umbilical cords, which are known for their high potential to stimulate healing. Next, we test these cells based on the proprietary protocol our scientists have developed to screen for specific markers that indicate:

  • High levels of anti-inflammatory properties 

  • The best potential to modulate your immune system

  • More potential to stimulate healing and regenerate damaged tissues

When can I expect to feel better after cell therapy?


This depends on the specific condition that’s being treated and varies from patient to patient. For some conditions, patients may report feeling better after a few days. In other cases, it may take 3 to 12 months before symptoms are reduced.

Because patient outcomes can also vary based on nutrition and lifestyle choices, it’s important to follow post-treatment recommendations from our physicians. Doing so can help make stem cell therapy as effective as possible even weeks and months after treatment. 

Some patients (up to 30 to 40 percent) may not respond to treatment  Although the reasons for treatment response are unknown, patient outcomes seem to vary based on a patient’s lifestyle choices and diet.

How do I know if cell therapy is right for me?

Your Patient Advocate will consult with our team of expert scientists and physicians to review your case and evaluate cell therapy as an appropriate treatment option. Although cell therapy can help alleviate many conditions, it may not be suitable for treating some specific disorders.

Learn more by requesting a free consultation here. It’s easy, confidential, and we’ll be happy to answer all of your questions about cell therapy and how our treatments may be able to help you.

How does cell therapy work for treating TBI and CTE?

The body uses a natural source of regenerative cells to help replace  older, damaged, and diseased cells in the brain and nervous system. Unfortunately, the number of these cells declines as we age. Cell therapy stimulates the body’s natural healing process to repair damaged tissue and neurons, reduce neuroinflammation, and relieve pain from both traumatic brain injuries (TBI) and chronic traumatic encephalopathy (CTE)

Can I expect any pain from my procedure?

Cells are infused in an intravenous (IV) drip. Some patients may notice minor pain common to a needle injection, while others report no pain at all during the procedure. After the procedure, some patients may report feeling pain, but that pain normally lasts about 24 hours. In such cases, patients may be given pain medication that does not interfere with the cell therapy. 

Is cell therapy safe?

In general, yes. Research shows that cell therapy offers a high level of safety with little risk of side effects, but there may be exceptions. BioXcellerator takes great care to review each patient’s medical history before treatment. If any issues raise concerns about safety, we’ll help address those issues before treatment.

Are BioXcellerator procedures covered by insurance?

Typically, no. If your insurance company does not cover cell therapy, we do offer financing options for our treatments.

Do you track results on patient outcomes and treatment success rates?

Yes, and we regularly publish these results. See our Patient Testimonials page.

Mark May Treated for CTE, chronic pain, neck, back, and shoulder injuries and health optimization

Kevin Nash Treated for shoulder, herniated disc (degenerative disc disease), chronic pain, health optimization and CTE

Chuck Liddell Treated for CTE, chronic pain, back, knee and shoulder injuries and degeneration and health optimization

The Stewarts was in a car accident that has created chronic pain and halted most of her daily lifestyle routines

Jim McMahon Treated for CTE, chronic pain, back, knee and shoulder injuries and degeneration and health optimization

Why are BioXcellerator treatments not available in the U.S.?

Current U.S. FDA regulations do not allow the cells we use to be cultured and expanded into infusions with a high quantity of the type of cells we use.

Where can I learn more?


Contact one of our dedicated Patient Advocates at 1-888-567-2469 or schedule a free consultation and we’ll be happy to answer all your questions and send you additional information specific to your condition.

Get to know us better, watch our introduction, FAQ, and testimonial videos here on YouTube.



The BioXcellerator team and I are dedicated to serving you, providing the best and most advanced treatments available and above all else delivering remarkable results through our therapies to improve your overall health and quality of life.


If you’re a military veteran or first responder, please email or call



Eric Stoffers

Chief Executive Officer




Discover how advanced cell therapies can improve the quality of your life today.


Call your PATIENT ADVOCATE at 1-888-567-2469

or fill out the form below...

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